OUR RESPONSE TO COVID-19
From Bank of Weston
To our Valued Customers and Communities,
In response to the outbreak of Covid-19, Bank of Weston has taken various precautionary measures in order to increase the protection of our customers, staff, and communities and reduce the spread of the virus. Along with financial security, our priority is the health and safety of these groups.
As an "essential business," we have remained open to the public and will continue to do so throughout the duration of the outbreak as allowed. This gives our customers the ability to continue to manage, monitor, and inquire about any necessary banking needs they might have. For the time being, we have made various changes to ensure convenient and safe banking as a result of necessary lifestyle adjustments.
One of the measures we have taken has been the decision to close the lobbies of each of our three branches again effective July 16, 2020. We understand that various transactions have been required to be done inside the location but for the time being we are giving you the ability to complete them through the drive-thru. These transactions include: Cash Advances, Debit Card Issuance and Replacement, Non-Customer Check Cashing, Issuing of Cashier's Checks, Cash Back over $1000, Running Coin, and Document Signing.
By prearranged appointment, we are allowing customers to come into the lobby and complete transactions that are required to be conducted in the branch. These must be conducted between the hours of 8:30am to 5pm. These services include: Safety Deposit Box Access, New Account/CD Opening, Running of Large Amounts of Coin, and Notary Services.
Bank of Weston will comply with the Platte County Face Mask mandate which requires Face Coverings in Public Areas for any Lobby appointments.
To schedule your appointment, inquire about a service, or get a direct line to a loan officer please call your convenient location:
Weston (816) 640-5252
Platte City (816) 858-5900
KC North (816) 746-4555
During these uncertain times we want to help ease some of the burden by making some of your financial needs more readily available to you. At any time you can take advantage of the following:
1. Internet and Mobile Banking: Manage and view your accounts, transfer funds, pay bills, make mobile deposits, send us secure messages, and view statements at the touch of a button. With internet banking and our Bank of Weston mobile app, you can stay safe at home and still get your banking needs taken care of.
2. Telephone Banking: Our 24/7 automated call-in service allows you to check balances and recent account history, transfer and make payments, apply a stop payment, and report your debit card lost or stolen.
3. Our Website: Directly from our website you have the ability to open an account, sign-up for internet banking, and apply for a mortgage loan
4. Brella – Card Manager: Monitor your debit card, create travel notices, set alerts and blocks, or turn card off and on directly from an app.
The Bank of Weston has been devoted to helping our community prosper for over 120 years. We understand the difficulties regarding your adjusted lifestyle and we thank you for your patience with our adjustments as well. We are here to make sure you and your financial needs are taken care of during this time as we both do our part in minimizing the spread of the virus.
Your Bank of Weston family.